Frequently Asked Questions (FAQs)
Online Store
Where can I buy Nippon Paint products online now?
You may also use our Store Locator to find a physical retailer near you.
What happens to existing orders placed before the closure?
What if I have an issue with a product I bought on this website previously?
Alternatively, you may fill in our Contact Us form or chat with us via our website chatbot. We will get back to you as soon as possible.
Can I still get support for my past orders made through the website?
Will the product prices be the same on Shopee, Lazada, or retail stores?
I have a discount code from your online store. Can I still use it?
How can I check product availability before visiting a store?
Why am I no longer able to place orders through the website?
Painting Issue
Why is my paint peeling off? Is there a solution to this?
Can I add thinner to water-based paint?
What should I use to clean the walls painted with EasyWash?
I recently painted my door without using a primer. Now the paint is peeling off, what should I do?
Thereafter, apply Aqua Bodelac (2 coats) of the colour of your choice. The painting system recommended here is water-based.
Why does mould grow on my painted walls?
If you have mould at home, you may consider Nippon Anti-Fungus Solution. Apply the product and allow to stand overnight, while allowing the surface to dry thoroughly.
Repaint with a fungi-resistant paint, such as Nippon Paint Odour-less All-in-1 (Walls) or Nippon Paint Odour-less Anti-Mould Ceiling White (Ceilings), which provides resistance to fungus.
What should I do to hairline cracks on my walls? Is repainting of the entire wall necessary?
With some filling materials (used to fill the cracks) such as putty, a simple tool (like an old knife) and a scraping tool, "fill" the crack with a “filling solution” and ensure that the filling material adequately transverses in to the insides of the crack. Flatten the surface and allow the crack to dry out for a day or so. Seal the crack using resin materials or drywall tapes. Once sealed, you can cover it up with some fresh paint to match your wall. You may consider using Nippon Paint 3-in-1 Medifresh as it is known for its ability to cover hairline cracks.
Is uneven application normal for water-based sealer?
Product
What is the difference between Nippon Paint Bodelac 9000 and Nippon Paint Aqua Bodelac?
Bodelac 9000 is an oil-based enamel paint which typically has a longer overcoating time (18 hours) and has a stronger paint odour compared to Aqua Bodelac, a water-based enamel paint.
Aqua Bodelac has a 2-hours overcoating time, which means you can complete your painting faster.
How long can a can of paint last?
What is the difference between Nippon Paint Timberlac and Aqua Bodelac?
Can I use decals on walls painted with Nippon Paint EasyWash?
Please note that the paint must be fully cured for at least 28 days before you paste any stickers.
There are many types of Nippon Paint - how do I select the right paint? What are the differences?
The specific characteristics & functionalities of each paint differentiates it from the others. We have a Colour Creations machine in almost every dealer shop. This machine allows you to select the colour you like, followed by the product you want the colour to be tinted to. E.g. You like a colour presented on our Odourless range but want to have it in EasyWash Supreme - that is possible using this machine. For the colours available, you may check them out by viewing our colour chart here.
Does Nippon Paint Momento Paint contain gelatin?
Where can I buy the cheapest paint from your authorised dealer shops?
Nippon Paint Service Centre
705 Sims Drive, #01-11, Shun Li Industrial Complex Singapore 387384 Tel: 62991318
You may also visit any of our dealers by locating them through our store locator
How many coats of top coat am I supposed to paint?
Find out more about how to paint a room with our interior paint guide.
Do you sell Chalkboard Paint?
Can I mix 2 different colours of paint to get my desire colour?
Does Nippon Paint sell Fire-resistant paint?
If I want to dilute the wall sealer, should I use thinner or turpentine or just add water?
Is there any paint for leather in spray can form that can paint over furniture, such as sofa?
When applied over leather or clothed materials, there will be a possibility of cracking and flaking of the paint film off the surface, thus it is not recommended.
How much paint do I need for a 4-room HDB flat? I intend to purchase paints myself and get painters to paint for me.
Kindly note that the estimated quantity may vary when there are built in cabinets, or full length windows etc. The porosity of the walls or ceiling may also affect the quantity of paint use.
Find out more about how to paint a room with our interior paint guide . You may also use our Paint Calculator .
Does all your paints contain lead?
Can I refund the unused/ unopened paint to your company because I accidentally bought extra.
Please advise where I can buy sample pot paints to choose the correct colour before painting my entire house. I have called 3 hardware stores in the area and they don't seem to sell paint let alone sample pots
Do you make paint to cover ceramic tiles? Instead of re-tiling our kitchen walls we'll like to paint over the ceramic tiles.
Professional Painting Services
Do you provide painting services for Nippon Paint Momento?